Shipping + Returns:

• Products are shipped by Australia Post within 2-3 business days of ordering - except for custom orders whereby prior arrangements have been made. A flat rate $10 fee is charged for Australian shipping, whilst international shipping is calculated based on weight at time of checkout. International customers are responsible for any customs or duties charges.

• It’s important to me that you love your purchase, after all, it is meant to bring you joy. If you aren’t completely satisfied with your piece please get in touch via email so that arrangements can be made for it’s return. Customers must pay return postage for change of mind returns and goods must be received in original condition. 

• Returns are not accepted for custom made products.

• All items are packed with the utmost care, but if in the unfortunate event that your ceramic piece/s arrive damaged, faulty or are incorrect please get in touch immediately so arrangements can be made to rectify. A replacement of equal value will be offered if available, otherwise a refund will be issued.